| Computer Networks. |
| Excellent knowledge of computer hardware. |
| EXCEL and KAD function, Functional Analysis, MS Project, Visio, SPC (statistical process control), statistical analysis tools (statistical software Sphinx or Eureka (datamining analysis), SPSS (cross table and custom segmentation), SPAD, modelisation (per |
| Service, Process and Quality Management System in Insurance companies. |
| - Workshop processes, sheet and process mapping process. - Workshop proceedings, details of procedures and mapping procedures. |
| Preparation and approval of the Manual of Contracts in Insurance and Financial Management. |
| Other Application knowledge Risk Management in Insurance, IMS (Integrated Management System), SAP (Safety Action Program) , EAP (Environmental Action Program), AMA (Annual Management Approach), PRP, EMS Top Down approach, systems approach, process approac |
| General & Diagnostic Inventory of Risk (checklist), macro planning of development projects of the quality management in Banking system, deviation from the Solvency II, recommendations and action plan. |
| محتوى تجريبي للمهارات |
